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Buyer questions, answered
The questions procurement teams ask first. If yours is not here, message us on WhatsApp.
How do you control production and customisation?
We work hand-in-hand with our dedicated Indian manufacturing partners, a relationship built over 12 years, with full control over production, customisation, quality inspection, documentation and shipping. You deal with one accountable counterparty.
What is your MOQ?
Agro shade net: 1 MT for standard green; 5 MT for other colours. Mulch film and specialty films: confirmed per specification.
What is your lead time?
Shade net, standard green: 7–10 days. Custom colour / GSM / size and anti-hail net: 15–20 days. Mulch film: 10–15 days (custom 15–20). Specialty films: 15–20 days (printed packaging: 15–20 days after artwork approval, +5–7 days for new printing cylinders). Lead time counts from order confirmation and payment / LC receipt, ready for dispatch.
What payment terms do you accept?
100% T/T advance; 50% advance + 50% before release of original B/L; or confirmed irrevocable LC at sight.
Which Incoterms do you offer?
FOB, CFR, CIF and EXW.
Which port do you ship from?
Nhava Sheva, Mundra, or any Gujarat / Maharashtra port as required.
Do you provide samples?
Yes. Samples are free; the buyer pays courier charges.
Can you customise?
Yes. Shade %, GSM, colour, width, length and edge finish for nets; thickness, width and planting holes for mulch film; thickness, structure, barrier properties and printing for specialty films and packaging.
What documents do you provide?
Commercial invoice, packing list, bill of lading, certificate of origin, test reports and pre-shipment inspection photos. On request: third-party inspection (SGS / Bureau Veritas), insurance certificate (CIF), ISPM-15 fumigated pallets, chamber-attested documents.
How fast do you respond?
We reply to every enquiry within 24 hours. Quotes are valid for 48–72 hours because freight and polymer prices are moving fast.